Wow, another surprise found! After my Linden Realms adventure I felt like exploring a bit. Browsing through the Destination Guide I saw a new Editor’s Pick: Greeter Island! An island filled with Linden Helpers, from 10AM till 6PM SLT, for all your questions!
So there I went, curious on what this was…as I had not seen anything about it on the forum or blog – while this must be something really nice and news!
I was there just before 10AM SLT, so I did not expect anyone to be there to help me, but I wanted to look around. Alas, not only was there no help (makes sense, too early) but the island was blocked by nasty yellow banlines. Meaning I landed on a pile of helpless newbs, all looking for help and asking me questions. Ew! I twittered this to @secondlife and got a tweet back saying I was there outside of helphours. Well yah..duh. I know. But why banlines?
Anyway, I waited 10 mins and tataaa…10AM it was, and immediately the banlines dissapeared and we could enter the island.
There were a lot of Linden Helpers! All nice looking ladies, in a kind of LL Uniform with lovely names as: Apricot Helper, Amber Helper, Yellow Helper and so on. Very colourful. And they are real people, not robots, with AO and all. Within 10 mins the island was flooded with newbs and from what I could hear/read they all got helped pretty fast. The Helpers do most of their support in IM, which makes sense as this is easier to follow than open chat when it’s busy.
Oh and I ran into Viale Linden himself, for the second time in two days, but he was there for 2 mins and poofed before I could say hi. Oh well.
I think it is a good initiative, apparently it is BETA, but I kept a LM to hand out to noobs, as this is very useful!